LMKR is committed to providing the highest level of technical customer support in the industry. With an average tenure of more than thirteen years, our highly trained and experienced staff of technical analysts comprises geoscientists, engineers, land professionals, petrophysicists, and system specialists. We are available 24/7 to assist our registered maintenance and support customers with any questions or problems that arise when using our applications.

Please refer to our Customer Support numbers mentioned below to ensure that you have access to our support analysts assigned to your region. With GVERSE GeoGraphix 24/7 support and maintenance we provide round-the-clock priority access to our expert engineers, updated software access, and immediate software support. Contact us by e-mail, phone or support portal where our expert engineering team will respond from a GVERSE GeoGraphix support office in your time zone.

North & South America

Monday - Friday
Toll Free (US/Canada):
+1 855 GGX LMKR (449 5657)

+57(1) 6458321/22

United States
+1 303 295 0020

+1 587 233 4004

Asia Pacific & Australian Continent

(Kuala Lumpur GMT+8)
+60 32 300 8777

Southwest Asian Countries

(Islamabad GMT+5)
+92 51 209 7400

Middle East & Africa

(Dubai GMT+4)
+971 4 3727 999


+44 20 3608 8042

*Excluding bank holidays

If you have submitted a case through the Case Management page, a member of our Customer Support team will contact you via e-mail. However, if you prefer to be contacted by telephone, be sure to check the “Call Back” box and provide your complete telephone number including the country code, area code and phone extension (if applicable).

E-mail :

To request a license file, click here. Alternatively, you can obtain a license file by contacting your local LMKR office or by sending us an email to

To download the alternate version of LMKR Remote Support Client , please click here