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Support analyst was very helpful upgrading my software to 2017.2 and showing me GVERSE. He was very punctual and friendly.
Case ID - 00602211
Support analyst installed my license file in short order. He responded very quickly to my request.
Case ID - 00602347
Very professional and friendly to address and solve issues
Case ID - 00602464
I am a fan of the way LMKR does support. It's easy to create a new case and they understand that with busy schedules, it is easy to communicate solutions step by step via email. It is casual and effective.
Case ID - 00602974
Quick and thorough handling of the issue - much appreciated.
Case ID - 00602211
When we run low on ideas, it seems like you guys are just getting started. Great support and a lot of fun to work with.
Case ID - 00594180
I am extremely satisfied with the support I have received. Top notch!
Case ID - 00594496
"I appreciate the time he took to help me with multiple questions for a project I am working on. He was very patient and thorough with the steps I needed to take. It was excellent customer support, I am very impressed.
Thank you Thank you!!"
Case ID - 00594673
Had a license file issue on updating to 2016.1.2 . Geographix support had the issue resolved in 10 minutes. Thanks for you always prompt and friendly service.
Case ID - 00594721
With all the flexability in the system, I sometimes forget where all the knobs are hiding. Glad to have a little help now and again.
Case ID - 00594996
He was extremely helpful and taught me how to approach the task in the future!
Case ID - 00594665
Very helpful, did all the work for me. Greatly appreciate the assistance.
Case ID - 00594744
LMKR support continues in the tradition of GGX support. They are the best in the industry. Support was easy to get through to and very knowledgeable as usual. There are other software packages that rival Geographix, but none have the expert support I have come to expect from LMKR Geographix.
Case ID - 00594766
Case ID - 00584607
Case ID - 00584508
Great job as always! Fast, quick resolution!
Case ID - 00584657
The support analyst provided a quick work-around which solved my problem.
Case ID - 00584799
Excellent as always! Thank you.
Case ID - 00585237
Very quick, very knowledgeable, no wasted time, very impressed.
Case ID - 00585263
Your people are dedicated to solving problems and hard working. They work very hard to find the answers if they aren't obvious at first.
Case ID - 00583572
Thank you so much for taking all the time you did to help me! Your tech support folks are the greatest!
Case ID - 00584307
The GGX support team provides top-tier support and knowledge solutions in a fast-paced environment.
Case ID - 00584443
I appreciate working with innovators. I believe that's exactly what the LMKR support team is.
Case ID - 00583857
We are always impressed at the knowledge and solutions from the support team. Great work!
Case ID - 00583540
Excellent customer service. I am a beginner when it comes to using the SeisVision software, and slowly but surely, with your help, I am becoming more proficient.
Case ID - 00582550
The time and effort supplied was excellent, and the workability check afterwards to make sure all was working is appreciated.
Case ID - 00582498
The response was very quick as was the help needed to fix my problem. I am very happy that it all happened so quickly.
Case ID - 00582531
Very helpful in solving my problem. Also sent additional memo to help with this problem if it happens again.
Case ID - 00582608
As usual the GeoGraphix support team is the best in the industry. I have been using GeoGraphix since GES97 and have found the support staff to be knowledgeable and professional. Support is one of the reasons I continue to use GeoGraphix.
Case ID - 00582609
Phenomenal customer support and knowledge, as always.
Case ID - 00582670
The Support Team always is able to quickly assist me! I would rate the LMKR Support Team a 10 out of 10!
Case ID - 00582670
Quick turnaround for a solution to the problem. Thanks!
Case ID - 00582966
Always taking the software to the next level in any way possible. We're lucky to have the support and dedication from LMKR on our side.
Case ID - 00582950
Truly the experience was amazing. I've dealt with many other companies as we all have, such as your smartphone, internet provider etc. LMKR blows them away. GeoGraphix is a very powerful tool. It won't be mastered overnight. The support portal and your technical support analysts are truly the best.
Case ID - 00582072
The remote client support is great.
Case ID - 00581824
More and more impressed on how GGX support has improved over the recent years...please keep it up!
Case ID - 00581876
You're the best!
Case ID - 00581882
I always appreciate the time and knowledge of the support team. I enjoy working with the professional and respectful support team who is always glad to assist me. I always feel like a valued customer when I call the support line.
Case ID - 00581939
Quickly resolved my issue.
Case ID - 00581986
Exceptional technical support. The LMKR team provided superior technical resolution of problems with clear and concise communications. Well done.
Case ID - 00581996
GREAT JOB! Thank you for all of your help!
Case ID - 00582093
Expert knowledge, and resolved my issue quickly.
Case ID - 00581853
I really appreciated the quick response and the excellent way in which my problem was resolved
Case ID - 00582126
I received a quick response, the information was very helpful and solved my issue!
Case ID - 00582204
Very quick over the phone as well as remote help. Thanks
Case ID - 00582184
Our problem was corrected almost immediately.
Case ID - 00582296
Fast service and a good solution were provided.
Case ID - 00574634
Case ID - 00582136
Very fast response to my problem. I appreciate it.
Case ID - 00581132
Awesome experience! The solution was provided quite easily and professionally through the LMKR remote support client.
Case ID - 00581183
Support analysts were very helpful and patient. They looked at different ways to solve the problem. Great work!
Case ID - 00580550
Support was helpful at all times. We solved the problem that had been nagging me for days.
Case ID - 00581033
Outstanding technical support.
Case ID - 00581044
The problem was solved in no time. Thank you for your great work & professionalism.
Case ID - 00581364
Very prompt and intelligent support. Much appreciated.
Case ID - 00581398
Very diligent in trying to find a solution to problem. Got it fixed. Good work.
Case ID - 00581413
In the season of Thanksgiving, Christmas and New Years... I'm thankful for the best support team, it brings me joy that I get to work with great software and the new year is limitless with you all on our team. Thank you! Happy Holidays, Merry Christmas.
Case ID - 00581636
The support team is always very helpful. Thank you.
Case ID - 00581728
Very quick and thorough. Thanks
Case ID - 00581670
Customer support from LMKR GeoGraphix is one of the best. They constantly called me to make sure my issue was solved. Great job!!
Case ID - 00578574
Support was excellent all around.
Case ID - 00578955
Prompt response and effective support was provided. The issue has been resolved and now Seisvision is working fine.
Case ID - 00578997
Thank you for the support and monitoring of the case.
Case ID - 00579123
If every company could have customer support that was as easy to get a hold of as LMKR GeoGraphix, the world would be a lot less stressful.
Case ID - 00579200
Everything was handled quickly and was easy to understand, no changes.
Case ID - 00579218
The Support group was able to resolve my question in a very timely manner and could relay the information to me in terms that I could understand.
Case ID - 00579251
Case ID - 00579317
Very Helpful! Thank you for your hard work!
Case ID - 00578994
Great support all around.
Case ID - 00568427
Timely support - thanks.
Case ID - 00579383
Support's in-depth knowledge provided the help I needed.