Download the latest LMKR and GeoGraphix software releases, search for helpful hints, workarounds or solutions, and submit as well as manage your support cases
Please take our short quarterly survey in order for us to assess your satisfaction with our customer support process.
Submit a new case and/or monitor the status of your existing cases.
Search our extensive database of helpful hints, workarounds and solutions.
Enable GeoGraphix support analysts to resolve your issues remotely in real-time.
'How To' tips by GeoGraphix experts.
GVERSE Series - Geosteering in GeoGraphix with GVERSE WebSteering 2016.1.2
Que esta sucediendo en GeoGraphix 2016
GVERSE Predict3D-SeisVision Integrated Workflow
Loading Data in Standalone Mode
Cleaning up an Existing Project-Identifying and Removing Bad Data, Best Practices, Querying and Reporting tools
GeoGraphix Fundamentals
Downloading & Installing GeoGraphix 2016.1
Quick and thorough handling of the issue - much appreciated. Case ID - 00594441
Quick and thorough handling of the issue - much appreciated.
When we run low on ideas, it seems like you guys are just getting started. Great support and a lot of fun to work with. Case ID - 00594180
When we run low on ideas, it seems like you guys are just getting started. Great support and a lot of fun to work with.
I am extremely satisfied with the support I have received. Top notch! Case ID - 00594496
I am extremely satisfied with the support I have received. Top notch!
"I appreciate the time he took to help me with multiple questions for a project I am working on. He was very patient and thorough with the steps I needed to take. It was excellent customer support, I am very impressed. Thank you Thank you!!" Case ID - 00594673
"I appreciate the time he took to help me with multiple questions for a project I am working on. He was very patient and thorough with the steps I needed to take. It was excellent customer support, I am very impressed. Thank you Thank you!!"
Had a license file issue on updating to 2016.1.2 . Geographix support had the issue resolved in 10 minutes. Thanks for you always prompt and friendly service. Case ID - 00594721
Had a license file issue on updating to 2016.1.2 . Geographix support had the issue resolved in 10 minutes. Thanks for you always prompt and friendly service.
With all the flexability in the system, I sometimes forget where all the knobs are hiding. Glad to have a little help now and again. Case ID - 00594996
With all the flexability in the system, I sometimes forget where all the knobs are hiding. Glad to have a little help now and again.
He was extremely helpful and taught me how to approach the task in the future! Case ID - 00594665
He was extremely helpful and taught me how to approach the task in the future!
Very helpful, did all the work for me. Greatly appreciate the assistance. Case ID - 00594744
Very helpful, did all the work for me. Greatly appreciate the assistance.
LMKR support continues in the tradition of GGX support. They are the best in the industry. Support was easy to get through to and very knowledgeable as usual. There are other software packages that rival Geographix, but none have the expert support I have come to expect from LMKR Geographix. Case ID - 00594766
LMKR support continues in the tradition of GGX support. They are the best in the industry. Support was easy to get through to and very knowledgeable as usual. There are other software packages that rival Geographix, but none have the expert support I have come to expect from LMKR Geographix.
Awesome Support! Case ID - 00584607
Awesome Support!
Outstanding support. Case ID - 00584508
Outstanding support.
Great job as always! Fast, quick resolution! Case ID - 00584657
Great job as always! Fast, quick resolution!
The support analyst provided a quick work-around which solved my problem. Case ID - 00584799
The support analyst provided a quick work-around which solved my problem.
Excellent as always! Thank you. Case ID - 00585237
Excellent as always! Thank you.
Very quick, very knowledgeable, no wasted time, very impressed. Case ID - 00585263
Very quick, very knowledgeable, no wasted time, very impressed.
Your people are dedicated to solving problems and hard working. They work very hard to find the answers if they aren't obvious at first. Case ID - 00583572
Your people are dedicated to solving problems and hard working. They work very hard to find the answers if they aren't obvious at first.
Thank you so much for taking all the time you did to help me! Your tech support folks are the greatest! Case ID - 00584307
Thank you so much for taking all the time you did to help me! Your tech support folks are the greatest!
The GGX support team provides top-tier support and knowledge solutions in a fast-paced environment. Case ID - 00584443
The GGX support team provides top-tier support and knowledge solutions in a fast-paced environment.
I appreciate working with innovators. I believe that's exactly what the LMKR support team is. Case ID - 00583857
I appreciate working with innovators. I believe that's exactly what the LMKR support team is.
We are always impressed at the knowledge and solutions from the support team. Great work! Case ID - 00583540
We are always impressed at the knowledge and solutions from the support team. Great work!
Excellent customer service. I am a beginner when it comes to using the SeisVision software, and slowly but surely, with your help, I am becoming more proficient. Case ID - 00582550
Excellent customer service. I am a beginner when it comes to using the SeisVision software, and slowly but surely, with your help, I am becoming more proficient.
The time and effort supplied was excellent, and the workability check afterwards to make sure all was working is appreciated. Case ID - 00582498
The time and effort supplied was excellent, and the workability check afterwards to make sure all was working is appreciated.
The response was very quick as was the help needed to fix my problem. I am very happy that it all happened so quickly. Case ID - 00582531
The response was very quick as was the help needed to fix my problem. I am very happy that it all happened so quickly.
Very helpful in solving my problem. Also sent additional memo to help with this problem if it happens again. Case ID - 00582608
Very helpful in solving my problem. Also sent additional memo to help with this problem if it happens again.
As usual the GeoGraphix support team is the best in the industry. I have been using GeoGraphix since GES97 and have found the support staff to be knowledgeable and professional. Support is one of the reasons I continue to use GeoGraphix. Case ID - 00582609
As usual the GeoGraphix support team is the best in the industry. I have been using GeoGraphix since GES97 and have found the support staff to be knowledgeable and professional. Support is one of the reasons I continue to use GeoGraphix.
Phenomenal customer support and knowledge, as always. Case ID - 00582670
Phenomenal customer support and knowledge, as always.
The Support Team always is able to quickly assist me! I would rate the LMKR Support Team a 10 out of 10! Case ID - 00582670
The Support Team always is able to quickly assist me! I would rate the LMKR Support Team a 10 out of 10!
Quick turnaround for a solution to the problem. Thanks! Case ID - 00582966
Quick turnaround for a solution to the problem. Thanks!
Always taking the software to the next level in any way possible. We're lucky to have the support and dedication from LMKR on our side. Case ID - 00582950
Always taking the software to the next level in any way possible. We're lucky to have the support and dedication from LMKR on our side.
Truly the experience was amazing. I've dealt with many other companies as we all have, such as your smartphone, internet provider etc. LMKR blows them away. GeoGraphix is a very powerful tool. It won't be mastered overnight. The support portal and your technical support analysts are truly the best. Case ID - 00582072
Truly the experience was amazing. I've dealt with many other companies as we all have, such as your smartphone, internet provider etc. LMKR blows them away. GeoGraphix is a very powerful tool. It won't be mastered overnight. The support portal and your technical support analysts are truly the best.
The remote client support is great. Case ID - 00581824
The remote client support is great.
More and more impressed on how GGX support has improved over the recent years...please keep it up! Case ID - 00581876
More and more impressed on how GGX support has improved over the recent years...please keep it up!
You're the best! Case ID - 00581882
You're the best!
I always appreciate the time and knowledge of the support team. I enjoy working with the professional and respectful support team who is always glad to assist me. I always feel like a valued customer when I call the support line. Case ID - 00581939
I always appreciate the time and knowledge of the support team. I enjoy working with the professional and respectful support team who is always glad to assist me. I always feel like a valued customer when I call the support line.
Quickly resolved my issue. Case ID - 00581986
Quickly resolved my issue.
Exceptional technical support. The LMKR team provided superior technical resolution of problems with clear and concise communications. Well done. Case ID - 00581996
Exceptional technical support. The LMKR team provided superior technical resolution of problems with clear and concise communications. Well done.
GREAT JOB! Thank you for all of your help! Case ID - 00582093
GREAT JOB! Thank you for all of your help!
Expert knowledge, and resolved my issue quickly. Case ID - 00581853
Expert knowledge, and resolved my issue quickly.
I really appreciated the quick response and the excellent way in which my problem was resolved Case ID - 00582126
I really appreciated the quick response and the excellent way in which my problem was resolved
I received a quick response, the information was very helpful and solved my issue! Case ID - 00582204
I received a quick response, the information was very helpful and solved my issue!
Very quick over the phone as well as remote help. Thanks Case ID - 00582184
Very quick over the phone as well as remote help. Thanks
Our problem was corrected almost immediately. Case ID - 00582296
Our problem was corrected almost immediately.
Fast service and a good solution were provided. Case ID - 00574634
Fast service and a good solution were provided.
Excellent support. Case ID - 00582136
Excellent support.
Very fast response to my problem. I appreciate it. Case ID - 00581132
Very fast response to my problem. I appreciate it.
Awesome experience! The solution was provided quite easily and professionally through the LMKR remote support client. Case ID - 00581183
Awesome experience! The solution was provided quite easily and professionally through the LMKR remote support client.
Support analysts were very helpful and patient. They looked at different ways to solve the problem. Great work! Case ID - 00580550
Support analysts were very helpful and patient. They looked at different ways to solve the problem. Great work!
Support was helpful at all times. We solved the problem that had been nagging me for days. Case ID - 00581033
Support was helpful at all times. We solved the problem that had been nagging me for days.
Outstanding technical support. Case ID - 00581044
Outstanding technical support.
The problem was solved in no time. Thank you for your great work & professionalism. Case ID - 00581364
The problem was solved in no time. Thank you for your great work & professionalism.
Very prompt and intelligent support. Much appreciated. Case ID - 00581398
Very prompt and intelligent support. Much appreciated.
Very diligent in trying to find a solution to problem. Got it fixed. Good work. Case ID - 00581413
Very diligent in trying to find a solution to problem. Got it fixed. Good work.
In the season of Thanksgiving, Christmas and New Years... I'm thankful for the best support team, it brings me joy that I get to work with great software and the new year is limitless with you all on our team. Thank you! Happy Holidays, Merry Christmas. Case ID - 00581636
In the season of Thanksgiving, Christmas and New Years... I'm thankful for the best support team, it brings me joy that I get to work with great software and the new year is limitless with you all on our team. Thank you! Happy Holidays, Merry Christmas.
The support team is always very helpful. Thank you. Case ID - 00581728
The support team is always very helpful. Thank you.
Very quick and thorough. Thanks Case ID - 00581670
Very quick and thorough. Thanks
Customer support from LMKR GeoGraphix is one of the best. They constantly called me to make sure my issue was solved. Great job!! Case ID - 00578574
Customer support from LMKR GeoGraphix is one of the best. They constantly called me to make sure my issue was solved. Great job!!
Support was excellent all around. Case ID - 00578955
Support was excellent all around.
Prompt response and effective support was provided. The issue has been resolved and now Seisvision is working fine. Case ID - 00578997
Prompt response and effective support was provided. The issue has been resolved and now Seisvision is working fine.
Thank you for the support and monitoring of the case. Case ID - 00579123
Thank you for the support and monitoring of the case.
If every company could have customer support that was as easy to get a hold of as LMKR GeoGraphix, the world would be a lot less stressful. Case ID - 00579200
If every company could have customer support that was as easy to get a hold of as LMKR GeoGraphix, the world would be a lot less stressful.
Everything was handled quickly and was easy to understand, no changes. Case ID - 00579218
Everything was handled quickly and was easy to understand, no changes.
The Support group was able to resolve my question in a very timely manner and could relay the information to me in terms that I could understand. Case ID - 00579251
The Support group was able to resolve my question in a very timely manner and could relay the information to me in terms that I could understand.
Very satisified! Case ID - 00579317
Very satisified!
Very Helpful! Thank you for your hard work! Case ID - 00578994
Very Helpful! Thank you for your hard work!
Great support all around. Case ID - 00568427
Great support all around.
Timely support - thanks. Case ID - 00579383
Timely support - thanks.
Support's in-depth knowledge provided the help I needed. Case ID - 00579420
Support's in-depth knowledge provided the help I needed.
Excellent. Case ID - 00579447
Excellent.